Click-through terms
Self-serve software is bought by accepting online terms. The confirmation email is often the only record, and it is a contract in its own right.
Commitment: Carries the money and the dates. The only role counted in spend.
Key takeaways
- Record self-serve signups from the confirmation email.
- Expect automatic monthly or annual renewal with little or no notice.
- Give each one an owner, because nobody else will remember it.
Is a confirmation email really a contract?
For self-serve software it is usually the evidence that one exists. The terms are the vendor's standard online terms at the time you accepted.
Do not wait for a signed document that will never come. Record what the email states.
What to record
- Plan, price and billing period
- Renewal behaviour
- Owner
Frequently asked questions
How do I add one?
Paste the confirmation email into the inbox and accept the proposed fields.
General working knowledge about commercial contracts, not legal advice. Your own agreement governs.